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Store Policies

Company Policies
All Prices are in USD ($) 

 Shipping Policy:

Shipping 

We ship most orders within 24 Hours. The average delivery time is 1-4 days depending on the destinations distance. If you need your order delivered FAST we also offer expedited shipping through UPS, those options include 3 Day Select, 2nd Day Air, Next Day Air Saver, and Next Day Air. 

60 Day Money Back Guarantee
If for any reason you are not satisfied with your purchase, you may return the item for a refund, exchange or store credit. Returns must include the order number or packing slip and the items must be in original condition, including tags and labels. Once we receive the returned merchandise, we will credit your account within 10 business days. Shipping charges are not included in the refunded price.

No Hassle Returns
1. Please send your package, prepaid, via the carrier of your choice (we recommend UPS or USPS Priority Mail). Whichever carrier you choose, we suggest you insure the package and have it traceable.

2. Send it to us at:

Kryptonite Returns
1441 Plainfield Ave.
Janesville, Wisconsin, 53545

We'll handle your return within 10 business days of receipt. Refunds will be processed to the credit card of the initial purchase. If you received the item as a gift, we will be happy to give you a store credit for the amount of the returned item.Our Commitment To Privacy

When we shop online we expect our personal information and customer data to be secure and we expect that data to be used only for the reasons we shared it in the first place. We are committed to providing our customers the same level of privacy and security that we ourselves expect while making online purchases. We've outlined our information gathering practices and the choices you can make about the way your information is collected, secured, and used. You can feel confident your information is safe with us and will not be abused.

The Information We Collect

This section applies to all user submitted information on the KryptoniteKollectibles.com website. The types of personal information collected will vary based on which actions you perform on the website. These actions may include creating a user account, signing up for our newsletter, using a contact form, referring a friend, or making a purchase. 

The types of personal information which may be collected on these pages are: 
Name
Address
Email address
Phone number 

Email Addresses

We will never share or sell your email address to a third party. If you sign up for our newsletter you can opt out hassle free at any time.

Credit and Debit Cards

We do not collect or store credit card or debit card numbers in our customer database. All credit/debit card transactions are processed by a secure 3rd party payment gateway which is integrated with our shopping cart software. 

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of customer information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We also use state of the art security services such as CloudFlare to protect the site against a broad range of security threats.

Our Commitment To Children's Privacy:

Protecting the privacy of children online is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. We will not knowingly collect or use any personal information from children we know to be under the age of thirteen. In addition, once we are notified we will delete any information in our databases that originates from a child under the age of thirteen.

Cookies

Cookies are information files that are placed on the hard drive of your computer by your browser. Cookies allow websites to remember users activities and visits to a site. At KryptoniteKollectibles.com, cookies serve as the storage medium for shopping cart items and allow users to stay logged in as they browse the site. We do not use cookies to store or gather personal information from our visitors.

Advertising

Although we are only a small business we are experimenting with Google Adword's Remarketing, if we ever find the time! Through a tag on our site Google uses a cookie to show past visitors our ads across the internet. You can opt out of this type of advertising by visiting these pages, Ads Preferences Manager & Network Advertising Initiative opt-out page

No Absolute Safeguards


Although we will use every effort to safeguard the privacy of your information, transmissions on the Internet cannot be made absolutely secure. Accordingly, we assume no responsibility or liability for disclosure of any of your information due to errors in transmission, unauthorized third-party access or other causes beyond our reasonable control.

Acceptance of Privacy Policy


If you use the Site, you are accepting the terms and conditions of this Privacy Policy, and we will have the right to use your information as described in this Privacy Policy. If you do not agree to have your information used in any of the ways described in this Privacy Policy, you must discontinue use of the Site. We reserve the right to modify this Privacy Policy at any time.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us toll free at 877-646-1728 or send us an email at customerservice@kryptonitekollectibles.com.

Kryptonite Kollectibles
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